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Home > Automobile Associations > Automotive Service Excellence
Automotive Service Excellence
Until the early 1970s, consumers had no way to distinguish between incompetent and competent mechanics. In response to this need, the independent, non profit National Institute for Automotive Service Excellence, ASE was established in 1972.
The Company’s mission is to improve the quality of vehicle repair and service through the testing and certification of repair and service professionals.
At present, about 420,000 professionals hold current certifications. They work in every segment of the automotive service industry car and truck dealerships, independent garages, fleets, service stations, franchises and more.
Here's how ASE certification works Prospective candidates register for and take one or more of ASE's 40-plus exams. The tests are grouped into specialties for automobile, medium/heavy truck, truck equipment, school bus and collision repair technicians as well as engine machinists, alternate fuels technicians, parts specialists, auto service consultants and collision damage estimators. Upon passing at least one exam and after providing proof of two years of relevant work experience, the test taker becomes ASE certified. Certification, however, is not for life. To remain certified, those with ASE credentials must be retested every five years.
ASE-certified automotive technicians and other service professionals can be identified in several ways. The most obvious is to look for the ASE sign on the facility. Once inside, most establishments proudly display the ASE certificates earned by their technicians in their office or waiting room. Finally, the technicians may be wearing an ASE patch on the shoulder of their uniform. All ASE certified professionals are proud of their achievement and are more than willing to show you their credentials.
The Company has years of experience helping the automotive industry verify the skills and knowledge of the technicians working at dealerships, independent repair shops, collision shops, franchises, fleets, and more. Car owners and the service and repair industry regard ASE certification as the standard measure of competency and a guide to quality auto repairs.
Establishing a good relationship with a repair shop you can trust provides peace of mind throughout the life of your car. It's a proven fact that motorists who build such a relationship, along with learning more about proper maintenance, typically enjoy a more satisfactory vehicle repair experience.
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